JONESBORO – Ritter Communications recently announced that Raynessia Chandler, a Customer Care Supervisor, is the recipient of the 2017 Larry B. Dinkins Eagle Award.
“Raynessia keeps the customer as the primary focus and is a team player when interacting with members of other teams and departments,” said Jeff Kulas, Ritter Communications Vice President of Customer Experience. “Raynessia is on the front lines every day, positively representing Ritter to the public whether by phone or in person. She embodies the attributes of the Eagle Award.”
Chandler, a native of Marked Tree who resides in Jonesboro, joined Ritter Communications in 2001 as an accounting assistant. She has worked in customer care since 2006.
The Eagle Award is given each year to an employee who goes above and beyond expectations, possesses a helpful attitude and honors Ritter Communications values. The Eagle Award selection committee honors an employee who has continual growth in his/her career, has a heart for Ritter Communications customers, is an example to other employees and has the respect of his peers. Nominees possess leadership and team spirit, and the recipient of this award is well-liked by employees.
The award originated in 2004 to honor much-admired Ritter colleague, Larry B. Dinkins, following his unexpected passing. Larry left an indelible impression on the Ritter Communications team thanks to his uncompromising personality, feverish commitment to customer service and the exceptionally high performance standards he demanded, both from himself and the team around him.
An avid bird watcher, Dinkins had a special affinity for the bald eagle, even traveling to watch and care for eagles. Ritter Communications management considered it a fitting tribute to name the award after these noble creatures Dinkins so admired, hence the Eagle Award was born.
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About Ritter Communications:
Ritter Communications, founded in Marked Tree, Arkansas and headquartered in Jonesboro, began providing local phone service in 1906. Today, Ritter serves 62 communities and more than 45,000 customers in northeast and north central Arkansas, southeast Missouri and west Tennessee with advanced voice and data services, TV and high speed Internet typically found only in major metropolitan areas. Ritter invests heavily in the communities it serves by deploying proven, best in class infrastructure and technology while coupling it with a world class customer focused experience. To stay connected, visit facebook.com/rittercommunications or rittercommunications.com.
